Welcome to I.T. Know Howe

In the early noughties I became aware that ordinary home users had very limited options for IT support, always having to take it somewhere to have it repaired and then trying to work out what to do when getting it home again. IT Know Howe was born out of the idea of actually going to people’s homes to see the problem, right where it was happening.

In 2003 I left a corporate role in IT Management and, with my wife Fiona, we set up our business. IT Know Howe has ebbed and flowed with the changing face of technology over the years, having expanded to have staff and offices, the business is now just two of us working from home again. With a large database of customers, I now just cover the Taunton & Wellington area for visits, though remote support means I help customers who have left Taunton and moved across the UK and beyond.

We came up with our company strap line some years ago, but sums up nicely the way I work: “Computer Support Made Simple”. I look forward to making your computer life more simple.

Martin Howe

Cookies – Should I Accept them?

There was a time we all got cookies without knowing, then GDPR came along in 2018, which forced website owners to declare if there were cookies on their site. What does a cookie do? It stores information on your computer

Telephone scams are on the increase

I am now regularly dealing with people who have been scammed by criminals who ring up and suggest they are from the likes of BT, Microsoft, Amazon and even the police. I cannot re-iterate enough that if someone wants to

My computer is running slow

“My computer is running slow” is something I regularly hear, which is not surprising given the expectation that I will resolve the situation. However, my first response is somewhat unexpected by most, as it is simply to update the computer.